Heavy manufacturing / cement · Chihuahua

Report & Workflow Automation

Heavy manufacturing: Copilot Studio agents and WhatsApp/Twilio, Azure SQL, and Teams integrations to digitize operational reporting.

Client: name not public (pending authorization)

Copilot StudioTwilioWhatsAppAzure SQLMicrosoft Teams

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Problem

Reports and operational flows depended on manual capture and scattered channels, with little traceability.

Solution

Copilot Studio agents, WhatsApp/Twilio messaging, Azure SQL, and Microsoft Teams to digitize previously manual reporting — connected to the existing Microsoft 365 environment.

Impact

Reporting flows digitized on the Microsoft 365 stack.

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